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Term and Conditions


  1. Nanak Traders reserves the right to add, delete, alter &/or modify these terms and conditions at any time; Publication on website thereof shall be notice. The Customer is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service(s) of Nanak Traders

  2. By placing an order the Customer has authorized Nanak Traders to pass on the order to the respective Manufacturing Unit (s ) / Dealer/ Distributor / vendor / business associate, who are supplying the product, and make sure the product is dispatched /delivered to the given address. The agreement between you, the Customer and Nanak Traders shall be subject to the terms and conditions contained herein:

  3. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the shopping services of Sai RO you / your parent or legal guardian has agreed to be bound by the Terms and Conditions.

  4. The Customer represents that he/she has completed 13 years of age or has the consent of a parent or legal guardian.

  5. All prices and delivery of products and goods are subject to availability with the company / Vendor /Merchant/ business associate’s and the prices / delivery are subject to change without prior notice.

  6. Product price / discounts / offers may vary from location to location.

  7. Product ( colour, design, size, etc ) Picture/photo shown on the site are only indicative, actual product may not resemble with the shown pic / photo. Customer/user will be responsible for choosing the correct product. Any query/ request will not be entertained ( only limited to ) for the refund of money ( partially or fully ) and/or replacement of product and/or cancellation of order and/or change of product for any reason, in above cases whatsoever.

  8. Customer/user would be solely responsible for purchasing any product from the site. The decision regarding any request pertaining to the cancellation of order, refund of money ( partially or fully ) , replacement of product, change of product for any reason will be solely at the discretion of m/s Nanak Traders In case of any dispute, company's decision will be binding on all and no further dispute will be entertained

  9. In case of refunds, the Payment gateway charges and any other charges ( if any ) are chargeable to the customer / buyer / credit card holder / debit card holder etc. that are used for purchasing the product ( s) i.e., the Payment gateway charges and any other charges ( if any ) will be deducted from the refundable amount.

  10. In some cases where a National / international credit card has been used the Credit Card Issuing Company levies a transaction charge for any charge / refund issued. The applicable charge is decided by the issuing bank.

  11. Nanak Traders would refund only the amount charged in INR as displayed on the website minus the charges levied by the payment gateway partner or by the card issuing bank

  12. Nanak Traders reserves its right to withdraw any product or goods at its sole discretion

  13. Nanak Traders reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or has become unavailable or is found to have any defect or otherwise cannot or ought not to be sold for any reason. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card or any other mode.

  14. All payments will be accepted by the mode finalised by the Nanak Traders

  15. In a credit card transaction, you must use your own credit card.

  16. Nanak Traders will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the customer and the onus to 'prove otherwise' shall be exclusively on the customer.

  17. Please allow the minimum time required for processing as specified for the product. Time taken during transit/shipping in case it is delivered by courier is extra to the processing time displayed on the site.

  18. Delivery shall be made in the course of the day, and the customer agrees to refrain from requesting for deliveries at very early or late hours of the day/Sundays/Public Holidays.Any Delivery in such cases will be solely at the discretion of Nanak Traders.

  19. All attempts will be made to deliver in a shortest possible time but Nanak Traders will not be held liable if the delivery is delayed due to unforeseen conditions.

  20. Delivery of the ordered products will be attempted only once. In the event of non-delivery due to customer mistake (i.e. wrong name or address) or incomplete information, any extra cost incurred for re-delivery by Nanak Traders shall be claimed from the customer placing the order.

  21. In the event of no one being at home, every genuine effort shall be made for re-delivery. In case of non-delivery, the goods will be returned to manufacturing units / dealers / distributors / vendors / business associates / warehouses, etc. The customer will be informed.